Service Request Form







    YesNo


    YesNo


    Pressure WashingHairline Crack Repair: (Upload photos below)Re-SealingVertical Stamping Repair on Steps: (Upload photos below)Leaching Calcium on StepsChipped Concrete Edges Along PatternsOther (specify in details)




    Please Note:

    • Service Season: occurs between May – September [Weather Permitting]

    • 3rd Party Projects: Patterned Concrete will not service projects installed by other contractors.

    • clean concrete using 3000 – 5000 psi pressure washer
    • Oxi Clean used as needed
    • thorough inspection of concrete
    • apply sealer repair to acrylic seals where needed 
    • clean possible leaching calcium on steps
    • repair possible chipped concrete edges along patterns
    • repair possible hairline cracks
    • apply Sealer with Anti-Slip to acrylic surfaces
    • cleaned using muriatic acid on acrylic surfaces / less invasive cleaning on penetrating surfaces
      (Not included in our 5-year warranty. Included when purchasing Re-Sealing)
    • filled using colour hardener
      (Not included in 5-Year Warranty. Included when purchasing Re-Sealing)

    (Upload photos via Service Request Form)

    • damaged vertical stamping is removed, parged/stamped, washed, sealed
    • PLEASE SPECIFY UNDER DETAILS HOW MANY STEPS NEED REPAIR
      (Included in 5 Yr Warranty)
    • cosmetically repaired using colour hardener and bonding agents
      (Not included in 5-Year Warranty. Included when purchasing Re-Sealing)

    Proud Members Of