Service

With Patterned Concrete® you get all the beauty of slate, flagstone, cobblestone, brick and other textures along with all the structural benefits of concrete. With very little service and maintenance, you will protect your Patterned Concrete® investment and help to maintain its beauty and integrity for many years.

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CLEANING/PRESSURE WASHING

When cleaning your Patterned Concrete®, in most cases a simple hosing is all you need. When required, a non-corrosive cleaning detergent can be used together with scrubbing using a hard bristle broom. If available, a small pressure washer can also be used.

RE-SEALING

The original Cure & Seal applied at installation helps to maintain moisture in the concrete slab, which is very important with new concrete. It is a very good practice that this original Cure & Seal be as worn as possible before additional re-sealing is performed. It is normal for any sealed concrete surface to not wear consistently as some areas undergo more wear than others, especially with the original Cure and Seal. Simply because the original surface has lost its ‘sheen’, does not mean it is without sealer. Therefore, Patterned Concrete® recommends re-sealing 3 years from installation.

Once Patterned Concrete® has been re-sealed the first time, additional re-sealing is recommended approximately every 3-5 years depending on how the existing sealer wears. Do not over seal your Patterned Concrete®. Many customers will make the mistake of sealing Patterned Concrete® every year. Would you paint your garage doors or stain your fencing every year? Concrete sealers do not wear that quickly and over sealing will create an unnecessary buildup of sealer ultimately leading to surface issues (i.e. embedded moisture, hazy white surface, peeling of sealer, etc.).

Avoid the use of low-quality retail sealers as they more than often have negative reactions especially when mixed with Patterned Concrete® high-quality VOC compliant acrylic sealers. Patterned Concrete® reserves the right to avoid servicing concrete that has been improperly or over sealed by a customer. An improperly or over sealed concrete surface is sometimes beyond the point of repair and may require stripping. Stripping sealer is a very expensive and unnecessary procedure.

STAIN REMOVAL

Any staining on a sealed surface that cannot be cleaned with standard detergents (i.e. rust, tire marks etc.) can be removed using our ‘Sealer Repair’. Simply apply the Sealer Repair to a white cloth and scrub the stain gently. This product will essentially melt the existing sealer hence removing whatever staining is on the surface. A stubborn stain that requires more aggressive scrubbing may create a bare spot in the sealed surface. In this case, the sealer will need to be ‘brushed’ on this spot only. Sealer and Sealer Repair are available at our office in both large and small quantities.

CALCIUM CLEANING

Calcium carbonate can occur on all products that contain cement. This is very common with natural stone hardscapes however is a little more noticeable on a Patterned Concrete® surface. This calcium may sometimes be found leaching down vertical step risers and is white in colour. Muriatic acid (no diluting) on white rags can be used to clean calcium, then using separate dry rags to immediately wipe clean. Care should be taken to protect concrete flat work below the step riser in question; wet down flat work with water as necessary during calcium cleaning.

CHIPPED CONCRETE EDGES

At the time of construction, chipped concrete edges may occur during the stamping process as the molds are lifted; these chipped edges are repaired at the Sealing stage. Chipped edges can also occur by simple wear over the years just as any product may naturally chip along an edge. Chipped edges that occur by wear are typically repaired during the first Re-Seal service. This is a very minor cosmetic repair where the same surface colour hardener is used.

VERTICAL STAMPING

Vertical stamping that has lost its bond for whatever reason can be re-applied and stamped. (Included in our 5 Year Warranty)

HAIRLINE CRACKS

Patterned Concrete® through years of quality and knowledgeable concrete construction does everything to reduce the possibility of cracking, however, can never eliminate it entirely. Should a hairline crack occur in the concrete work, structural epoxy fillers are then used for repair.